RAVIVIRK FAQs

These answers summarize the current store policies and product listings.

How do I check delivery terms?

Read the Shipping Policy for destinations, preparation and carrier information. Product and destination can affect delivery timing.

How can I track an order?

Use the tracking information sent after shipment or contact [email protected].

Can I modify or cancel an order?

Follow the order modification and cancellation terms in the published policies and contact support as soon as possible.

What is the return policy?

Returns follow the published Refund & Return Policy and each product's conditions.

What materials are listed?

Listings include 925 sterling silver, simulated diamond cubic zirconia, rhodium or 14k gold plating, and recycled-gold plating on sterling silver or brass. The product page gives the exact material for each item.

How do I contact RAVIVIRK?

Email [email protected]. Hours: Monday–Friday, 9:00am–6:00pm (GMT+8).